Information
Welcome to the LaLa Fashions FAQ page! Here you'll find answers to commonly asked questions about our unique women's clothing, ordering, shipping, and more. We're dedicated to providing you with all the information you need for a seamless shopping experience.
Frequently asked questions
Find answers to your questions about LaLa Fashions, our unique clothing, and how to make the most of your shopping experience. We've compiled a list of the most frequently asked questions to help you quickly find the information you need.
Where can I shop LaLa Fashions clothing?
You can shop our unique women's clothing right here on our website! Visit our Store page to browse our latest collections. You can shop anytime online.
We are in the process of relocating and will notify our customers when our physical location reopens. Click here if you would like to be notified of our grand opening, and for updates on our local pop up shops and sale events.
How do I place an order?
Simply browse our Store, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information through our secure payment link. Once your order is placed, you'll receive a confirmation email.
Are items restocked once sold out?
Due to the unique nature of our clothing, restocks are not always possible. However, we are constantly adding new and exciting pieces to our collection, so be sure to check back often or sign up for our newsletter to stay updated.
What are my shipping options?
We offer standard shipping, and you can also pay for rush delivery if you need your order sooner. Shipping costs are calculated at checkout based on the weight and destination of your order. Local sales can also be picked up at local shop destinations. Contact us for more information.
How can I make sure I get the right size?
We understand that finding the right size is important! Please refer to our Size Guide for detailed measurements and fit information. If you're still unsure, feel free to Contact our customer service team for assistance.
What is your return policy?
We accept returns within 7-14 days of delivery. The customer is responsible for return shipping costs. Original shipping fees are non-refundable. Refunds will be issued as store credit only. All sales are final on clearance items.
How should I care for my LaLa Fashions clothing?
We recommend following the general care instructions on the garment's label. For delicate items, hand washing or dry cleaning is recommended. Following the manufacturer's instructions will help prolong the life of your clothing.
Do you have a physical store?
Currently, LaLa Fashions is building an exclusive online store and hosts local pop up shops/events. Our online services allows us to offer a wider selection of high end fashion and name brand clothing to our local customers and reach customers from other states.
Still have questions?
If you couldn't find the answer you were looking for, don't hesitate to reach out to our friendly customer support team. We're here to help!